Frequently Asked Questions
Emergency Reporting
Disaster Preparedness
Safety & Security
Response Services
System Support
Community Resources
Frequently asked questions
To report an emergency, click the "Report Emergency" button on our homepage or use the emergency reporting modal. You can provide details about the incident, upload photos/videos, and choose to report anonymously. Our response team will receive your report immediately and dispatch appropriate assistance.
You can report various types of emergencies including fires, floods, earthquakes, medical emergencies, traffic accidents, and other urgent situations. Each type has specific response protocols to ensure the most appropriate assistance is provided quickly.
Yes, your privacy and safety are our top priorities. You can choose to report anonymously, and even when providing contact information, it is only used for follow-up purposes and is never shared with unauthorized parties. All data is encrypted and stored securely.
CDRRMO aims to respond to emergency reports within 5-15 minutes during normal operations. Critical emergencies are prioritized and may receive immediate response. Our 24/7 monitoring team ensures rapid deployment of appropriate resources.
If you cannot access the online system, call our emergency hotline at 911-CDRRMO or contact your local barangay officials immediately. Traditional reporting methods are always available as backup options for emergency situations.
CDRRMO provides comprehensive disaster preparedness resources including emergency kits, evacuation plans, and safety training. Visit our News & Announcements section for upcoming workshops and check our emergency preparedness guides for detailed information.
Yes, you will receive a report ID when you submit an emergency report. You can use this ID to track the status of your report and receive updates on the response progress. Our system provides real-time updates on incident resolution.
CDRRMO provides 24/7 emergency response services including fire rescue, medical emergency response, flood control, earthquake monitoring, and disaster coordination. Our emergency hotline and online reporting system are always available for immediate assistance.